How Nice But Incompetent People Survive March 18, 2013Posted by David Dirks in Management, Performance issues.
Tags: David Dirks, dealing with incompetents, dirks on strategy, incompentent employees, managing bad performance
Haven’t you been a bit curious as to how people you work with who might be nice (but sometimes not) and are incredibly incompetent…but yet survive to live another day. In business, you run into these people and often end up shaking your head…wondering how they do it. How is it they can be so incompetent – often at a very noticeable level – and still have a job? What gives? And you know the people I’m talking about!
A few years ago, the secret to the incompetent success was revealed to me. There was a person whom I and more than a few senior managers knew was about as incompetent as they come. Nice guy who couldn’t manage his way through a paper bag. Probably came close to getting fired more than a few times in his career but nonetheless survived. How?
Ready for this? Here are three reasons he (and the other incompetents) survive:
1. They often work cheaply. Low price point? That can be the winning number.
2. They’ll often work like dogs and do what they are told to do. I guess there’s something to be said for people who don’t talk back.
3. They’ll take abuse and keep on ticking. Remember as a kid – the inflatable bozo the clown that you could punch and it would come right back at you? That’s the one.
Apparently there is some utility value of the person who has a low labor price point and who will do the dirty work that others will not do.
Of course, there’s always the family-member problem – where a completely incompetent gets to stay because the have a blood line connect to the owner of the business. Not much you can do about them as blood truly is thicker than water, as the saying goes.
Since learning this about incompetents, I often just smile and keep on going. Incompetents have their place in the business world and I get it.